2ebet Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how 2ebet ("we", "us", "our") collects, processes, stores, and protects personal information provided by or collected from users ("you", "the Player") of the 2ebet platform located at https://2ebet.bio. This Policy applies to all players accessing 2ebet from Bangladesh and any other jurisdiction and forms part of our overall Terms and Conditions.

By registering an account on 2ebet or continuing to use the platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform immediately.

Privacy at a Glance

The following cards summarise 2ebet's core privacy commitments. Full details for each area appear in the numbered sections below.

1. Information We Collect

When you register and use the 2ebet platform, we collect personal information in the following categories. All collection is limited to what is necessary for the stated purpose:

Where you choose not to provide information that is required for a specific purpose (such as identity verification required before processing a withdrawal), we may be unable to provide the relevant service or complete the requested transaction until the information is supplied.

2. How We Use Your Information

2ebet uses your personal information for the following purposes. Each use is matched to a legitimate legal basis described in Section 3:

• 2.1Account creation and management: to set up and maintain your 2ebet player account, authenticate your identity at login, manage your account balance, and process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• 2.2Identity verification and KYC compliance: to verify that you meet the minimum age requirement of 21 years, confirm the accuracy of the personal information you have provided, and satisfy applicable know-your-customer (KYC) obligations.
• 2.3Service delivery and improvement: to provide access to casino games, sports betting markets (including BPL, IPL, T20 cricket, and football), live casino, slots, and all other platform features; and to analyse usage patterns to improve platform performance and user experience.
• 2.4Security and fraud prevention: to detect and prevent fraudulent activity, unauthorised account access, money laundering, bonus abuse, multi-accounting, and other prohibited conduct described in our Terms and Conditions.
• 2.5Responsible gaming: to monitor gaming behaviour for signs of problem gambling, apply responsible gaming tools (deposit limits, self-exclusion) at a player's request, and comply with responsible gaming obligations. Game history and wagering data are used for this purpose.
• 2.6Communications: to send account-related notifications (deposit confirmations, withdrawal updates, security alerts), respond to customer support enquiries, and where you have opted in, send promotional communications about bonuses and offers. You may opt out of promotional communications at any time.

3. Legal Basis for Processing

2ebet processes personal data only where there is a valid legal basis for doing so. The applicable legal bases for our processing activities are:

• 3.1Contractual necessity: processing required to perform the contract between you and 2ebet — specifically, to create and manage your account, process deposits and withdrawals, and provide access to the games and betting markets you have chosen to use.
• 3.2Legal obligation: processing required to comply with applicable law, including age verification, KYC/AML obligations, record-keeping requirements, and cooperation with lawful requests from regulatory or law enforcement authorities.
• 3.3Legitimate interests: processing conducted for 2ebet's legitimate business interests, including fraud detection and prevention, platform security, responsible gaming monitoring, and internal analytics — where these interests are not overridden by your rights and interests.
• 3.4Consent: where you have given us specific consent to process your data for a particular purpose, such as receiving promotional communications. You may withdraw consent at any time by contacting [email protected] without affecting the lawfulness of any processing carried out prior to withdrawal.

4. Sharing Your Information

2ebet does not sell your personal data. We may share your information only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• 4.1Service providers and processors: we share data with trusted third-party vendors who assist us in operating the platform, including payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard networks), game software providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming), identity verification services, and IT infrastructure providers. All such providers are contractually bound to process your data only on our instructions and to maintain appropriate security measures.
• 4.2Legal and regulatory authorities: we may disclose personal information to government bodies, law enforcement agencies, or regulatory authorities where required to do so by applicable law, court order, or other lawful process. Such disclosures will be limited to what is strictly required by the applicable legal obligation.
• 4.3Fraud prevention and anti-money laundering: where we have a legitimate basis to do so, we may share data with fraud prevention agencies or financial intelligence bodies to prevent, detect, or investigate financial crime, including where we are required to file suspicious activity reports.
• 4.4Business transfers: in the event of a merger, acquisition, or sale of all or part of 2ebet's business assets, your personal data may be transferred as part of that transaction. We will notify you of any such transfer and the privacy commitments applicable to your data under the new controller.

5. Payment Data and Financial Privacy

2ebet takes the security of financial data especially seriously. The following additional measures apply specifically to payment and transaction data:

• 5.12ebet does not store full payment card numbers. Where card payments are processed via Visa or Mastercard, the transaction is handled by a PCI-DSS-compliant payment processor. 2ebet retains only a truncated card reference (last 4 digits and card type) sufficient to identify the payment method for withdrawal purposes.
• 5.2Mobile wallet transactions via bKash, Nagad, Rocket, and Upay are processed through the respective provider's API. 2ebet retains the mobile wallet number associated with each transaction for withdrawal verification and anti-money-laundering record-keeping purposes, but does not store wallet PINs or passwords.
• 5.3Transaction records are retained for a minimum of 5 years from the date of the transaction to comply with applicable financial record-keeping obligations. After this retention period, financial transaction records will be securely deleted or anonymised.

6. Cookies and Tracking Technologies

2ebet uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage. The following types of cookies may be placed on your device when you access 2ebet:

• 6.1Essential cookies are necessary for the platform to function. They enable core features such as session management, login state, and security verification. These cookies cannot be disabled as the platform cannot function without them.
• 6.2Functional cookies allow the platform to remember choices you have made — such as your language preference and display settings — to provide a more personalised experience on return visits. These cookies are set by 2ebet and are not used to track you across other websites.
• 6.3Analytics cookies help us understand how players interact with the platform — which game categories are most visited, where players encounter difficulties, and how platform performance can be improved. Analytics data is aggregated and does not identify individual players. You may opt out of analytics cookies by adjusting your browser settings; this will not affect core platform functionality.

7. Data Retention

2ebet retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

• 7.1Account data (identity information, contact data, and account history) is retained for the duration of your active account relationship with 2ebet and for a minimum of 5 years following the closure of your account, to comply with applicable record-keeping and AML obligations.
• 7.2Technical and gaming data (IP logs, session records, game play history) is retained for up to 2 years from the date of collection for security monitoring, fraud investigation, and responsible gaming analysis purposes, after which it will be deleted or anonymised.
• 7.3Where a player has exercised a right to erasure (see Section 9), 2ebet will delete or anonymise the player's personal data within a reasonable timeframe, subject to any overriding legal obligation to retain specific records (for example, transaction records required for AML compliance).

8. Data Security

2ebet implements technical and organisational measures designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• 8.1SSL/TLS encryption for all data in transit between your device and our servers; encrypted storage for sensitive personal and financial data at rest; and access controls ensuring that personal data is accessible only to authorised personnel on a need-to-know basis.
• 8.2Regular security assessments, penetration testing, and vulnerability scanning of platform infrastructure to identify and remediate potential security weaknesses before they can be exploited.
• 8.3Staff training on data protection obligations and a strict internal data access policy limiting which team members can access player personal data and under what circumstances. All third-party service providers who process data on our behalf are required to maintain equivalent security standards under contractual data processing agreements.

9. Your Privacy Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 2ebet. To exercise any of these rights, contact us at [email protected]:

• 9.1Right of access: you have the right to request a copy of the personal data we hold about you, information about how we use it, and details of any third parties with whom we have shared it.
• 9.2Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. We will action valid rectification requests within a reasonable timeframe.
• 9.3Right of erasure: you have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to overriding legal retention obligations.
• 9.4Right to object: you have the right to object to the processing of your personal data where that processing is based on our legitimate interests. Where you raise a valid objection, we will cease the relevant processing unless we have compelling legitimate grounds that override your objection.
• 9.5Right to withdraw consent: where we process your data based on your consent (for example, for promotional communications), you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out prior to the withdrawal.

10. Children's Privacy

The 2ebet platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 without appropriate verification, we will take immediate steps to delete that data and close the associated account.

11. Third-Party Links and Services

The 2ebet platform may display references to third-party game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming) and payment partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard). These third parties operate their own services under their own privacy policies and terms. 2ebet is not responsible for the privacy practices or content of third-party services. When you interact with a third-party service (for example, completing a bKash transaction), you do so subject to that provider's own privacy policy. We encourage you to review the privacy policies of any third-party services you use in connection with 2ebet.

12. Changes to This Privacy Policy

2ebet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. The following process applies to changes:

• 12.1When material changes are made to this Policy, the "Last Updated" date at the top of this page will be revised. Where a change significantly affects how we process your personal data, we will make reasonable efforts to notify active players via their registered contact details prior to the change taking effect.
• 12.2Continued use of 2ebet following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should cease using the platform and contact [email protected] to request account closure.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how 2ebet handles your personal information, please contact our support team. We are available 24/7 and will respond to all data-related enquiries as promptly as possible. Please include your registered account details in any correspondence to help us identify your records efficiently.

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